Return Policy

Customer satisfaction is our priority.

Return Eligibility

Returns are accepted within 30 days from the date of delivery.

To qualify for a return:

• Product must be unused
• Product must be unworn
• Product must be unwashed
• Original packaging must remain intact

Non-Returnable Products

Due to hygiene and safety regulations, we cannot accept returns for:

• Worn wigs
• Used hair extensions
• Cut lace products
• Customized products
• Colored products
• Bleached products
• Altered products

Inspection

All returned products will be inspected before a refund is approved.

Refund Processing

Approved refunds will be issued to the original payment method within 5-10 business days.

Damaged or Incorrect Orders

Customers must notify us within 48 hours after delivery and provide photographs of any damaged or incorrect items.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Contact

service@nuvea.hair

+971 553 612 888